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If you have a question regarding our mobile app or are inquiring to learn more about our services, please get in touch with us and we will get back to you within 24 hours Monday through Friday.
Frequently Asked Questions
Account
1. How do I create an account on BNC Mobi?
To create an account, download the app from your preferred platform (Google Play, App Store, or App Gallery). Open the app and select the option to create a new account. You’ll need to provide your name, email, and password to register.
2. How do I log in to my existing BNC account?
If you already have an account with BNC International, simply log in by entering your email and password on the login screen. If you forget your password, use the Forgot Password option to reset it.
3. Can I update my account information on BNC Mobi?
Yes, you can easily update your personal information such as your email address, password, or profile details by navigating to the Account Settings section within the app.
Billing
1. How do I purchase premium courses or programs on BNC Mobi?
To purchase premium courses, navigate to the course or program you’re interested in and select the purchase option. You’ll be prompted to enter your payment details and confirm the purchase. Various payment methods, including credit cards and PayPal, are accepted.
2. Are there any free courses available on BNC Mobi?
Yes, while many premium courses require payment, BNC Mobi also offers a selection of free courses and resources that users can access without any cost.
Other
1. Can I access my courses offline?
Yes, BNC Mobi allows you to download courses and resources for offline access. Simply download the content when you're connected to the internet, and you'll be able to view it even when you’re offline.
2. How do I contact customer support?
For any assistance, you can reach our customer support team through the Help & Support section in the app or email us directly at [email protected].