Refund & Cancellation Policy

Last Updated: September 5, 2025

This Refund & Cancellation Policy (β€œPolicy”) governs all purchases made through BNC INTERNATIONAL LLC, including but not limited to digital products, subscriptions, coaching programs, automation services, SaaS platforms, and live or virtual events (collectively, the β€œServices”).

By purchasing, subscribing to, or participating in any Service, you acknowledge that you have read, understood, and agreed to this Policy in full, in addition to our Terms & Conditions and Legal Disclaimers available at:

πŸ‘‰ https://bncinter.com/legal

1. GENERAL NO-REFUND POLICY

Unless explicitly stated otherwise in writing at the time of purchase, ALL SALES ARE FINAL.

Due to the digital, intellectual, customized, and capacity-based nature of our Services:

  • No refunds for change of mind

  • No refunds for lack of use

  • No refunds for subjective dissatisfaction

  • No refunds for failure to follow instructions or implement strategies

  • No guarantees of income, business growth, or results

All purchases are subject to our Earnings Disclaimer, which you are required to review prior to purchase:

πŸ‘‰ https://bncinter.com/legal

2. LIVE EVENTS (IN-PERSON OR VIRTUAL)

Cancellation & Refund Terms

No refunds will be issued within thirty (30) days of the event start date

Applies to:

  • Conferences

  • Workshops

  • Masterminds

  • Retreats

  • Live trainings

  • Virtual events or summits

Exceptions

Refunds may only be issued if:

  • A refund policy is explicitly advertised on the event sales page at the time of purchase, or

  • The event is cancelled by BNC INTERNATIONAL LLC and not rescheduled

Failure to attend, travel issues, visa issues, scheduling conflicts, or personal emergencies do not qualify for a refund.

3. SUBSCRIPTION PRODUCTS (INCLUDING BNC IO & BNC AI)

Cancellation Requirements

For all recurring subscription products, including but not limited to BNC IO, BNC AI, and related SaaS platforms:

  • Cancellation must be completed at least ten (10) days before your next billing date

  • Late cancellations apply to the next billing cycle

  • Access remains active until the end of the paid billing period

  • No Partial Refunds

  • No prorated refunds

  • No refunds for unused time

  • No refunds for failure to cancel on time

  • You are solely responsible for managing your subscription and cancellation deadlines.

4. AUTOMATION COACHING & DONE-FOR-YOU SERVICES

Automation coaching and implementation services are customized, labor-based, and resource-allocated.

Cancellation Terms

To cancel:

  • Submit a written cancellation request to [email protected]

  • Must be received at least seven (7) days before your next billing date

OR

  • On or before your final coaching session of the current billing month

Late Cancellations

If cancellation is not completed within the required timeframe, you agree to either:

  • Use the remainder of the services already paid for

OR

  • Pay a 35% cancellation fee

No exceptions will be granted.

5. COACHING PROGRAM REFUNDS & RESULTS-BASED CLAIMS

Refunds are not issued for coaching programs based on:

  • Lack of perceived results

  • Business performance

  • Revenue outcomes

  • Market conditions

  • Personal circumstances

All coaching purchases are governed by our Earnings Disclaimer. Results are not guaranteed and depend on individual effort, execution, experience, and external factors.

πŸ‘‰ https://bncinter.com/legal

6. PAYMENT DISPUTES & CHARGEBACKS

Initiating a chargeback or payment dispute without first following this Policy constitutes a material breach of our Terms.

We reserve the right to:

  • Terminate access immediately

  • Recover outstanding balances

  • Charge administrative and legal fees

  • Submit evidence to payment processors

  • Pursue collections or legal remedies

7. CALIFORNIA CONSUMER COMPLIANCE NOTICE

This Policy complies with applicable California consumer protection laws, including:

  • Clear disclosure of refund limitations

  • Transparent cancellation timelines

  • Digital goods and service exemptions

By completing your purchase, you expressly waive any right to refunds outside the conditions stated herein to the fullest extent permitted by California law.

8. EU, UK & INTERNATIONAL CONSUMER OVERLAY

This section applies only to customers residing outside the United States, including the European Union (EU) and United Kingdom (UK), and is provided to comply with mandatory consumer protection laws where applicable.

8.1 Digital Products, Subscriptions & SaaS (EU/UK)

Under EU/UK law, customers may be entitled to a 14-day cooling-off period only if:

  • No access has been granted

  • No digital content has been delivered

  • No platform, coaching portal, or SaaS system has been activated

  • No onboarding or implementation has begun

Waiver of Cooling-Off Rights

By purchasing and accessing any digital product, SaaS platform (including BNC IO and BNC AI), subscription, coaching portal, or online material, you:

  • Request immediate performance

  • Acknowledge delivery of digital content

  • Expressly waive your 14-day cooling-off right, as permitted by EU/UK law

  • Once access is granted, no refunds will be issued.

8.2 Coaching, Automation & Customized Services (EU/UK)

EU/UK cancellation rights do not apply to services that are:

  • Customized

  • Personalized

  • Time-allocated

  • Already in progress

Accordingly, once performance has begun:

  • Coaching

  • Automation services

  • Strategy calls

  • Done-For-You implementations

  • Are non-refundable, even if cancellation occurs within 14 days.

All EU/UK clients remain subject to:

  • The 7-day cancellation notice requirement

  • The 35% cancellation fee or service-usage option for late cancellations

8.3 Live Events (EU/UK)

Live events scheduled for a specific date or period are exempt from cooling-off rights.

Accordingly:

  • No refunds within 30 days of the event

  • No refunds for non-attendance

  • No refunds unless explicitly advertised otherwise

8.4 Results, Earnings & Performance (International)

International customers acknowledge:

  • No guarantees of income or results

  • Refunds are not granted based on outcomes

  • All such claims are governed by our Earnings Disclaimer

πŸ‘‰ https://bncinter.com/legal

8.5 Governing Priority

This international overlay:

  • Applies only where mandatory law requires

  • Does not override cancellation deadlines, usage rules, or fees

  • Is interpreted narrowly to the fullest extent permitted by law

Where legally allowed, California law and U.S. standards govern.

9. CONTACT INFORMATION

All billing and cancellation requests must be submitted in writing to:

πŸ“§ [email protected]

πŸ“ BNC INTERNATIONAL LLC

453 S Spring Street, Ste 400

Los Angeles, California, USA

10. FINAL ACKNOWLEDGEMENT

By purchasing any product or service from BNC INTERNATIONAL LLC, you confirm that:

  • You have read and understood this Policy

  • You accept all cancellation timelines and fees

  • You acknowledge that most purchases are non-refundable

  • You waive disputes based on misunderstanding or failure to read this Policy